Netflix

Review: The Social Dilemma

Netflix’s The Social Dilemma is one of the most frustrating viewing experiences I’ve had in ages. Frustrating because it has a really important message to convey, but sometimes undermines that message with cutesy animation and heavy-handed musical accompaniment. Frustrating because it wants to be equal parts documentary and drama, but fails in the latter respect. Frustrating because I wanted to write it off entirely, but ended up being won over despite my better judgment. But most of all, frustrating because it relies on some of the same tactics it decries.

 

As you could probably ascertain from its title, The Social Dilemma is about the dual-edged sword of social media and the impact it’s having on society. What makes the documentary aspect of the film work as well as it does is the reliance on 

Silicon Valley experts like Tristan Harris and Aza Raskin, who helped create the very tools that they’re now warning us about.

 

Harris—co-founder of the Center for Humane Technology and the “closest thing Silicon Valley has to a conscience,” according to The Atlantic—dominates the film with a series of cogent explanations about how the algorithms that drive everything from Google searches to Facebook interactions work. On the upside, he’s given a lot more room to breathe here than in his famous TED Talk on the subject, allowing him to connect some dots I’ve never seen connected before, at least not in the way they’re connected here.

 

But for every illuminating observation from Harris, The Social Dilemma feels compelled to spoon-feed the viewer a disjointed dramatic narrative that feels like the mutant child of an ABC Afterschool Special and one of those awful Chick Tracts that used to litter the gutters of New Orleans.

SOCIAL DILEMMA AT A GLANCE

This often penetrating look at the ill effects of social media is effective when it sticks to interviews but goes astray with inappropriate music, animation, and dramatic vignettes.

 

PICTURE     

This image displayed none of the artifact problems you would have expected from a UHD image being streamed without HDR.

 

SOUND     

The Dolby Digital+ 5.1 mix has a lot of overbearing sound effects and a generally doom-and-gloom score but doesn’t overwhelm the all-important dialogue.

It’s in these dramatizations that The Social Dilemma commits its greatest sin: Assuming the stupidity of the viewer. The story here is about a family whose two youngest children are being harmed by social media—one child whose entire sense of self-worth is based on “Likes” in response to photos she posts, the other who ends up sliding down the slippery slope of fake news and becoming radicalized.

 

Handled well, I suppose it could have worked. But in attempting to explain how the algorithms that encourage engagement trap users in a dopamine-driven feedback loop, the filmmakers decided to anthropomorphize these algorithms and give

The Social Dilemma

them dialogue, à la a twisted techie version of Pixar’s Inside Out.

 

This takes what is genuinely a malignant phenomenon and turns it into a seemingly malicious one, which undermines a lot of the film’s messaging. It also directly contradicts the views of the experts, who do a much better job of explaining the nuances of these wholly impersonal 

algorithms and the way they manipulate users to generate revenue, engagement, and growth. But nuance doesn’t suffice these days, I suppose, so we end up with these wholly unnecessary abstract dramatizations that do little more than confuse the uninitiated and drag down the film.

 

By the time its closing credits rolled, though, The Social Dilemma won me back with a well-developed conclusion that cuts straight to the heart of the divisiveness, anxiety, depression, suicide, social upheaval, and general discord sowed by social media—as well as some of the upsides of this technology. I wish some of this balance had been sprinkled more evenly through the rest of the film, because we can’t have an honest conversation about the impact of social media without covering the good as well as the bad (although, full disclosure: I’m a little biased in this respect since Facebook was responsible for my reunion with my daughter).

 

If the entire 94-minute running time of The Social Dilemma had lived up to the quality of the last 10 minutes or so, it would be much easier to recommend. But I’m left with a dilemma of my own here, because I think the message of the film is so important that you should view it despite its flaws. Just go in armed with the knowledge that director Jeff Orlowski employs some of the same psychological sleight-of-hand the film warns us about.

 

As for the presentation of the film itself, Netflix delivers The Social Dilemma in Ultra HD without HDR10 or Dolby Vision high dynamic range. As soon as I noticed this, I deliberately kept an eye out for the sort of visual artifacts inherent in high-efficiency streaming without HDR: Banding, crushed blacks, poor shadow detail, etc. Surprisingly, I couldn’t see them, which makes me think Netflix may be employing a higher-than-usual bitrate for the film, but I’m just speculating. Whatever the explanation, it points to the fact that streaming services are constantly evolving in terms of quality of presentation. Even just a couple years ago, Netflix would have had to stick this SDR film in an HDR container to deliver a stream this artifact-free.

 

The Dolby Digital+ 5.1 soundtrack has a lot of overbearing sound effects and a generally doom-and-gloom score that could have easily gotten out of hand with the wrong sound mixer. Thankfully, it’s a mostly front-channel affair, and dialogue clarity

is topnotch. It should sound fine whether you’re watching on a full-fledged home cinema system or a simple soundbar.

 

In the end, as I said, I’m of two minds here: I want you to watch The Social Dilemma, but I also want you to know what you’re getting into here. It’s a significantly flawed film, but it’s also an important one. If the hypnotic animation 

and ham-fisted dramatizations are too much for you to stomach, though, I highly recommend watching Tristan Harris’ TED Talk instead. It doesn’t connect the dots nearly as effectively as does The Social Dilemma, and it isn’t nearly as well-produced, but it also isn’t burdened by all the saccharine fluff that mires this docu-drama.

Dennis Burger

Dennis Burger is an avid Star Wars scholar, Tolkien fanatic, and Corvette enthusiast
who somehow also manages to find time for technological passions including high-
end audio, home automation, and video gaming. He lives in the armpit of 
Alabama with
his wife Bethany and their four-legged child Bruno, a 75-pound 
American Staffordshire
Terrier who thinks he’s a Pomeranian.

Remastered: Devil at the Crossroads

Remastered: Devil at the Crossroads

Singer/songwriter/guitarist Robert Johnson is the most legendary bluesman in the genre, with a story to match, and the Netflix documentary Remastered: Devil at the Crossroads (one of eight episodes in the ReMastered series) examines his life and myth.

 

Johnson was born in 1911 in Hazlehurst, Mississippi and died in 1938 at the age of 27. He was not a good guitar player until, as the story goes, he went down to a crossroads at midnight and sold his soul to the devil in order to become one of the greatest Delta blues players of all time. The details of his recorded output are inextricably woven into the Robert Johnson legend—he only released 29 songs (along with some alternate takes) for the American Record Company—and there are only three authenticated photographs of the man.

 

Yet Johnson, who scuffled as an itinerant musician and didn’t become famous outside his local area until long after his death, became a 

towering influence on people like Keith Richards, Eric Clapton (who famously covered Johnson’s “Crossroads” on the Cream Wheels of Fire album),  and uncountable other blues and rock artists. Many of his songs are classics, like the “Cross Road Blues” (as it was originally titled), “I Believe I’ll Dust My Broom,” and ”Love in Vain Blues” to name a few. As Bonnie Raitt says, “If you love the blues, you just gotta go back to the root of Robert Johnson.”

 

Devil at the Crossroads examines Johnson’s life in detail in its approximately 45-minute run time. It features many excerpts from his recordings, as well as artists like Keb’ Mo’, Taj Mahal, and Bonnie Raitt playing his songs. Much of the documentary consists of interviews with his grandson Michael Johnson as well as Keith Richards, Eric Clapton, artist and Columbia 

Records producer John Hammond, and others, along with archival footage of the era and of musicians he influenced like Muddy Waters, Jimi Hendrix, Janis Joplin, and Robert Plant.

 

The documentary brings a lot of information to light, debunks some received wisdom, and leaves unanswered questions. This isn’t the documentary’s fault—not all that much is known about Johnson and much that’s been passed down over the years is contradictory.

 

The cornerstone of the Robert Johnson myth is that he sold his soul to the devil in order to become an extraordinary guitarist. In fact, at one point in his life Johnson left his Delta home for about a year and came into contact with guitarist Isaiah “Ike” Zimmerman, the best guitar player in the region. The story goes that Zimmerman took Johnson to a grave and showed him how to play. When Johnson returned 

DEVIL AT A GLANCE

Part of the Netflix Remastered series, this 45-minute documentary on legendary bluesman Robert Johnson suffers from some ill-considered animation and could use some extended performances of Johnson’s work, but otherwise does a good job of telling the story of his obscure life and his tremendous influence on contemporary music.

 

SOUND     

Clear, full-bodied, and well-mixed. The audio of the original recordings has been cleaned up and de-noised, but not intrusively so.

home, he had become so good that people thought he must have made a deal with the devil. As Michael Johnson notes, “Playing music in the graveyard perpetuated the myth.”

 

We learn that not much was known about Johnson until his death certificate was discovered in 1967, after which more information came out and “a new key would open up yet another door.” Johnson grew up in an environment of sharecroppers and wanted to make a living with the blues, but it was dangerous for a black musician to travel during those times. Yet as Taj Mahal points out, “You played that music and you could be outside of yourself and you could take everybody else [in the audience] out.”

 

Devil at the Crossroads doesn’t go into depth regarding Johnson’s playing technique, although Terry “Harmonica” Bean notes that Johnson had exceptionally long fingers, which allowed him to do things other guitarists couldn’t. Keith Richards points out that Johnson could sound like a one-man band, covering the bass, chords, and melodies simultaneously on the lower and upper strings. “One part of what he’s playing is talking to the other part and he’s [singing] in the middle.”

 

The documentary goes into far more detail about his personal life, his first wife dying in childbirth, his conflicts with family members, and his never knowing his biological father. All of this and other difficulties fueled his need for playing music, traveling, drinking, and womanizing. “Robert’s life was just one tragedy after another. It never seemed to end for him,” says Michael Johnson. It did in fact end after Johnson drank from a poisoned whisky bottle at the Three Forks Juke, given to him by the jealous husband of a woman Johnson had taken up with. He died on August 16, 1938.

 

Johnson’s music began to be rediscovered in a major way by, of all things, what the documentary calls “78 geeks”—college students in the 1950s and early 1960s who would buy boxes of 78 RPM records. In 1961, John Hammond was instrumental in the release of Robert Johnson: King of the Delta Blues Singers, which introduced a new generation to Johnson’s music.

 

Devil at the Crossroads does have flaws, the most egregious of which is the use of cheesy animation to illustrate some of the narration. It distracts from and cheapens the seriousness of the subject matter. And while there are plenty of song excerpts by both Johnson and the performers, I wish they would have included a full performance or two. Another thing that will irk blues aficionados to no end: The documentary shows the “crossroads” where Johnson supposedly sold his soul—and shows it over and over again. However, it is not known which intersection is actually the crossroads.

 

That said, Devil at the Crossroads is visually well done, artfully mixing archival footage, location shots (including the shack where Johnson was supposedly born!), and interviews. The sound is clear, full-bodied, and well-mixed. The audio of the original recordings has been very obviously cleaned up and de-noised, but not intrusively so. And the songs and performances make you realize how much the haunting sound of acoustic slide guitar is crucial to acoustic blues music.

 

Most of all, Devil at the Crossroads conveys the tragedy and the emotion of Robert Johnson’s music and life. As grandson Michael Johnson points out, “I really believe he was searching for the freedom within, the soul within.”

Frank Doris

Frank Doris is the chief cook & bottle washer for Frank Doris/Public Relations and works with a
number of audio & music industry clients. He’s a professional guitarist and a vinyl enthusiast with
multiple turntables and thousands of records.

Once in a Lifetime Sessions with Nile Rodgers

Once in a Lifetime Sessions with Nile Rodgers

Like so many of us, when using Netflix or some other streaming service I tend to browse to find something to watch rather than zeroing in on a particular show. Since my tastes run to music, I usually seek out music-related documentaries and concert films. So I somewhat semi-randomly stumbled upon this episode of a Netflix series called Once in a Lifetime Sessions, a documentary series featuring musicians talking about their careers and performing live in concert and in the 

recording studio—including a live-to-vinyl session! If you’re looking for a “history of the band”-type documentary, this isn’t it—but it is an insightful look into Nile Rodgers’ career, life, and flat-out incredible musical chops.

 

Rodgers is the co-founder of Chic (along with bassist extraordinaire Bernard Edwards), a band that burst upon the disco and pop music scene in 1972 with hits like “Le Freak,” “I Want Your Love,” and their signature, oft-sampled mega-smash “Good Times.” Rodgers is also an extremely successful producer—a small sample of songs he’s been behind the board for include David Bowie’s “Let’s Dance,” “We Are Family” by Sister Sledge, “Upside Down” and “I’m Coming Out” by Diana Ross, and a little thing you might have heard recently—Daft Punk’s “Get Lucky.”

 

He is also known as one of the best rhythm guitarists of all time, with a distinctive funky propulsive style that, while 

NILE RODGERS AT A GLANCE

The Chic co-founder, hitmaker, and legendary rhythm guitarist dissects his most famous tracks, talks about his life, and stages a super-tight club performance with his bandmates. 

 

PICTURE     

Attractive and direct documentary-style visuals mercifully free of gimmicks.

 

SOUND

Clean, rich sound, with plenty of bass and with each instrument clearly heard—but in a mix so lacking in stereo spread it borders on mono.

deceptively simple-sounding, no one else can quite duplicate. Think of that opening riff to “Good Times.” You’re probably hearing that unstoppable guitar groove in your head right now, along with Edwards’ iconic bass line, maybe the greatest electric bass riff ever.

 

Naturally I wanted to know—how did he do it? The documentary answers that question and a whole lot more, featuring plenty of interview footage at Angel Studios, London, where Rodgers tells exactly how he did it. An engineer pulls up individual tracks from the master tapes so you can hear each musician’s parts while Rodgers explains the creative process of how and why the players came up with them. For a musician like me, fascinating, and even if you can’t play a note you’ll learn a lot about the process.

 

Rodgers goes into rich detail about how he and others wrote the songs. Just one of many quotes: “As musicians, we want our voices to be heard, right? That means we want hit records . . . We knew that we had to come up with our own formula for making hits, and we knew that the chorus somehow was what people always wanted to get to . . . So we thought, well, what if we just started with the chorus? That way we give people the dessert first!”

 

He doesn’t just talk about the song-creation process, though. The interviewer draws plenty of life experience from Rodgers, whose parents were drug-dependent. As a result, the family moved a lot and he was the only black kid in a lot of the schools he wound up in. “I didn’t fit in and I was bullied a lot.” Rodgers is unblinkingly candid about his bouts with alcohol and drug

use and falling into the vortex of the 1970s and 1980s partying lifestyle. He thought he was young and invincible and could sustain that level of excess (it worked, for a while), but after it started to affect his playing, he just stopped cold and has been clean ever since.

 

But, for me, the highlight of Once in a Lifetime Sessions with Nile Rodgers

is the live performance footage. Rodgers and his musicians and singers are incredibly tight. I mean, unbelievably tight. I mean, ridiculously superhumanly astoundingly tight. Watching them is a master class in how to play together, how to lock in as musicians, how to groove. As a musician, I can tell you it’s tough to just play through a song without hitting a “clam” (wrong note), let alone play with any kind of feel and swing and togetherness.

 

In this respect, watching Chic play together is in the true sense awe-inspiring and more than a little humbling. In both the concert footage (actually a club somewhere in the UK) and the in-studio performances, these guys and gals are killing it. Nailing it. Destroying it! Every musician is remarkable, and singer Kim Davis-Jones is hair-raisingly good, just an absolute complete knockout. I don’t care if your thing is folk, rock, hip-hop, whatever—if you’re a musician, consider this required viewing.

 

The sound quality is extremely good—clean, rich, and with plenty of that all-important bass and kick drum, and every instrument can be clearly heard. Yet the sound is somewhat mono-ish, lacking in stereo spread. Although I’m usually a sonic purist, I tried various modes on my old but great-sounding Harman Kardon A/V receiver and found the music most enjoyable while listening in surround, particularly Harman Kardon’s Logic 7 Music mode.

 

The visuals are fine—pretty much straightforward. I mean, how much “production” can you do with interview filming that wouldn’t ultimately be distracting? And the concert footage is refreshingly direct, alternating between shots of the band and the individual players with a lack of distraction and gratuitous effects. (We’ve all seen way too much of that sort of thing.)

 

Rodgers concludes the documentary by talking about his “insane” work ethic, something he’s never let go of. For him, hard work and life are one and the same. The 67-year-old Rodgers states, “I always say that I have 10 good years left. I’ve been saying that since I was 20!” Amen, brother.

Frank Doris

Frank Doris is the chief cook & bottle washer for Frank Doris/Public Relations and works with a
number of audio & music industry clients. He’s a professional guitarist and a vinyl enthusiast with
multiple turntables and thousands of records.